Arrival appointments and unloading
We arrange the warehouse arrival appointment and unloading requirements. Provide the vehicle, expected arrival, package counts and any lifting or manual-handling needs so the receiving team can prepare.
VelFreight provides warehouse handling, temporary storage, export packing and cargo reinforcement as part of China-origin shipping. We receive the goods, carry out your approved handling instructions and prepare the finished shipping units for their next transport leg.
Good warehouse preparation starts with knowing what will arrive and what must leave. We agree the receiving location, cargo requirements and work instructions before suppliers deliver. Warehouse location, available space, handling times, storage arrangements and prices are confirmed for the actual goods and route.
We arrange the warehouse arrival appointment and unloading requirements. Provide the vehicle, expected arrival, package counts and any lifting or manual-handling needs so the receiving team can prepare.
We count arriving packages, compare the tally with the expected records, check visible external condition and take photographs for feedback. Item-level inspection or product testing is a separate scope that must be specified.
We register the arrival, check labels and identify the order or supplier group. Sorting and consolidation help keep the goods associated with the correct customer instructions and onward shipment.
We can hold cargo for an agreed short-term or transit period while the shipping plan is completed. Storage free time, space type, rates and insurance arrangements follow the quotation or contract.
On your instructions, we apply or replace approved labels, split or combine cartons, sort by release group and prepare the outgoing order. Send final label and shipping-mark files before the work begins.
We check the outgoing package list, coordinate loading and handover, and provide inventory or operating-stage updates. The released quantity and final packing details must match the approved dispatch instructions.
| Service | Typical work | Details to confirm |
|---|---|---|
| Carton reinforcement | Carton strengthening, corner protection, cushioning and protection for fragile parts. | Product shape, vulnerable surfaces, inner packaging and the outer carton condition. |
| Pallet preparation | Palletising, stretch wrapping, strapping and pallet corner protection. | Finished footprint, total height and gross weight, forklift access, orientation and permitted top load. |
| Wooden frames and crates | Wooden-frame or crate reinforcement for the approved shipment. | Dimensions, cargo support points, lifting method and applicable destination wood-packaging requirements. |
| Moisture, water and dust protection | Agreed protective wrapping and packaging materials for the expected handling and exposure. | Cargo sensitivity, route, expected storage and packaging suitability; packaging does not guarantee a humidity level. |
| Heavy or irregular cargo | A reinforcement approach assessed from dimensions, weight, shape and transport mode. | Centre of gravity, supporting surfaces, lifting points and loading or unloading equipment. |
| Battery-related preparation | Insulation, short-circuit protection, individual packing, outer-package labels and supporting-document checks as applicable. | Exact battery chemistry and configuration, product identity, relevant test records and the carrier’s confirmed requirements. |
Packaging materials and labour are quoted for the actual work. A crate or pallet may improve handling while increasing the measured dimensions and gross weight. We record the final shipping units so transport calculations are based on the goods as they will move.
Where regulated wood packaging is used, applicable destination treatment and marking requirements must be met. ISPM 15 addresses regulated wood packaging in international trade; requirements depend on the material and destination. See the IPPC’s official ISPM 15 standard. Confirm the required packaging before construction or dispatch.
This sequence defines the standard operating stages. Special inspections, treatments or carrier checks may add work before release; we confirm those tasks for the shipment.
| Information | Required detail | How it is used |
|---|---|---|
| Cargo identity and quantity | Product names, order references, piece or carton counts and any packing list. | Match the receiving record to the expected goods. |
| Measurements and handling | Weight, dimensions, photographs, fragility, stacking limits and lifting restrictions. | Assess space, unloading equipment and suitable packing. |
| Battery or special contents | Battery chemistry, configuration, Wh rating where relevant, and the applicable technical, test or transport documents. | Review storage, handling, packaging and route acceptance before arrival. |
| Destination requirements | Destination country, transport mode, consignee or warehouse packing rules and delivery requirements. | Prepare units that fit the approved onward transport and receiving arrangement. |
| Labels and marks | Final label artwork, shipping marks, order mapping, placement and replacement instructions. | Apply the correct file to the correct unit and avoid conflicting identification. |
| Authorised work and release | Requested handling tasks, expected storage time, approval contact and release groups. | Define what we can do and when the goods may leave. |
UN 38.3 records apply where required for the relevant lithium or sodium-ion battery type; they are not a universal requirement for every battery chemistry. An SDS/MSDS may be requested for review but does not replace applicable battery testing or transport classification. See our battery-cargo service before sending regulated cargo to the warehouse.
We identify the agreed receiving, storage, sorting, label, packing, material and outbound-handling charges in the quotation. Potential extra work—such as an unplanned carton split, additional materials, a revised release group or storage beyond the agreed period—is explained before it is confirmed.
The storage location, available space, permitted goods, operating schedule and free storage period are shipment-specific. Do not assume bonded storage, temperature control, a particular warehouse location or insurance cover unless those arrangements are expressly confirmed in writing.
Goods must arrive with accurate descriptions and complete applicable documents. We do not accept prohibited cargo or special cargo that lacks required documentation or compliant packing. Our supplier-consolidation service can connect the receiving plan to pickups, and trucking can connect the warehouse handover to the next gateway.
Yes. We can sort, split or combine cartons and apply your labels as agreed. Provide the supplier and order mapping, destination requirements and written packing instructions so the finished units remain identifiable.
No. Routine receiving photographs and counts record the agreed visible checks. If you need cartons opened, item counts checked or another inspection performed, state the work separately for confirmation.
Yes, we provide wooden-crate and frame reinforcement for suitable cargo. Construction, dimensions, materials, handling points and destination wood-packaging requirements are confirmed for the shipment.
Send the cargo list, packed measurements, product photographs, handling needs, special characteristics, destination, label files and requested release date. Specify the storage period and every packing or sorting task you want quoted.
Our business team receives enquiries by email and WhatsApp 24/7. We confirm the proposed work, charges, exclusions and next action for your shipment. Our website brief tool prepares a checklist in your browser; it does not send an enquiry.