VelFreight connects pickup across all cities in China with consolidation, warehousing, packaging, international transport, customs coordination and delivery to the agreed overseas address. We identify the work, responsible parties and charges at every stage before the shipment is released.
Get a quoteWe provide international transport by express, air, ocean and rail, with collection, export formalities, import clearance and final delivery arranged around your shipment. You can book a complete door-to-door movement or choose the specific stages you need.
We arrange pickup from your supplier or collection address. We coordinate the cargo-ready date, package count, loading access and handover instructions so goods reach the right parcel network, freight warehouse or terminal.
Send us: address, postcode, contact, loading hours, package measurements and the equipment available for loading.
We coordinate the shipping-document checks and export customs process for the agreed movement. We check invoice, packing-list and booking information for consistency and identify product-specific information needed before handover.
Send us: accurate product descriptions, quantity, value, transaction details and any applicable supporting documents.
We arrange express parcel delivery, air cargo, ocean FCL/LCL and rail FCL/LCL on suitable corridors. We compare the packed shipment, deadline and complete cost to select a practical channel, including split shipments when only part of an order is urgent.
You receive: the selected service, routing, charging basis, departure/handover requirements and shipment references.
We arrange the agreed destination clearance service and coordinate requests for shipment information. We establish who acts as importer, who provides product or registration documents, and how duties, taxes and other import charges will be paid.
Confirm before dispatch: the importer, recipient contact, cargo requirements and responsibility for each charge.
We arrange delivery from the destination gateway to the agreed address. We coordinate the receiving appointment, delivery instructions and access requirements, including requests for a tail-lift or other handling support where needed.
Send us: the final postcode, receiving hours, site restrictions, unloading facilities and any warehouse booking reference.
We coordinate shipment-status follow-up, document requests and delivery exceptions. For delays, damage or shortages, we help organise the shipment references, evidence and next action with the responsible parties.
Keep available: shipment reference, latest event, recipient contact and clear package photographs where an exception occurs.
| Service option | What we arrange | What needs to be stated separately |
|---|---|---|
| Door-to-door | Collection, the agreed export and import stages, international carriage and delivery to the named address. | Duty/tax payer, importer role, unloading, inside delivery, appointments and any special handling or storage. |
| Door-to-port / airport / terminal | Collection and agreed origin services through the named destination gateway. | Destination release, clearance, collection and onward delivery responsibilities. |
| Port / airport / terminal-to-door | Agreed main carriage or destination handling, customs coordination and final delivery. | Who tenders the goods at origin, export documents, handover conditions and excluded origin charges. |
| Main carriage | The agreed international movement between named handover points. | Collection, customs services, terminal costs and destination delivery according to the quotation. |
Door-to-door describes the transport endpoints. It does not by itself mean duties and taxes, cargo insurance, storage, unpacking or inside delivery are included. We set out included services, exclusions and the payer of additional charges in the quotation.
We handle enquiries for documents, samples, commercial stock, machinery and equipment, as well as cargo requiring a dedicated acceptance review. Battery-powered products, liquids, powders, fragile items, heavy pieces and non-stackable freight need the right channel and preparation.
| Cargo characteristic | Provide with the enquiry | Our next step |
|---|---|---|
| Batteries / electrical products | Product and battery model, chemistry, configuration and applicable technical/test documentation. | Check the actual product against the proposed service and identify the applicable preparation and document requirements. |
| Liquids, powders or chemicals | Exact product identity, composition, intended use, quantity, packaging and current technical documentation. | Review classification and channel acceptance before transport is booked. |
| Oversize / heavy equipment | Final packed dimensions, gross weight, lifting points, centre of gravity, photos and loading/unloading conditions. | Assess parcel alternatives, air loadability, container/door fit and suitable handling or equipment arrangements. |
| Fragile / non-stackable cargo | Packaging design, vulnerable parts, permitted orientation and any top-load restriction. | Review the handling plan, packaging needs and any space or special-handling charges. |
Special cargo acceptance applies to the specific product and route. We confirm the approved channel and requirements before dispatch; a general cargo label must not conceal a regulated characteristic.
Prepare your cargo information ↗Six pallets, each 120 × 100 × 140 cm at 300 kg gross, total 10.08 m³ and 1,800 kg. The factory has a forklift; the receiving warehouse requires an appointment and a delivery reference. The goods are ordinary commercial stock with no special characteristics declared.
If the deadline or dimensions change, we reassess the plan before booking. The figures illustrate the information needed; they are not a quoted price, available departure or delivery guarantee.
Pickup is available across all cities in China, including Hangzhou, Shanghai, Ningbo, Shenzhen and Guangzhou. These five locations are examples, not a limit on national pickup coverage. We confirm the specific address, appointment, vehicle, loading/unloading conditions and collection charges for each shipment.
We can bring together goods from multiple suppliers. Our own truck fleet supports eligible pickup, consolidation, short transfers and door-delivery work. The actual vehicle, coverage, loading arrangement and operator for each leg are confirmed; this is not a claim that we own trucks in every overseas destination.
| Starting position | What we can arrange | What you provide or approve |
|---|---|---|
| Finished goods at one factory | Collection, loading coordination and handover into the selected express, air, ocean or rail service. | Ready date, address/contact, package list, loading access and the person authorised to release the goods. |
| Orders spread across suppliers | Pickup or warehouse appointments, receiving counts/photos, order identification, sorting, labels and combined dispatch. | Supplier matrix, SKU quantities, label files and instructions for late, short or damaged deliveries. |
| Goods need more protection | Carton reinforcement, cushioning, palletising, wrapping, crates/frames and agreed water/moisture protection. | Product vulnerability, packed dimensions and weight, handling restrictions and approval of the method and operation fee. |
| Some stock is urgent | Prepare a separately identified urgent portion and compare the remaining order under a planned freight service. | The exact priority quantities and required arrival milestone, plus approval of duplicate packing, handling and document costs. |
For small parcels, samples and ecommerce orders, enquiries start from 0.5 kg. Larger, heavy and irregular cargo is also assessed, but the usable mode, equipment and pricing depend on the actual route and packed goods. Ocean departures can be arranged from major Chinese ports; our port-and-city table identifies the named origin options. U.S. ocean shipments use Matson regular scheduled sailings under the specific booking confirmation.
Explore supplier pickup and consolidation, warehousing and packing, FCL/LCL ocean freight and truck transport.
Door-to-door describes the agreed collection and delivery endpoints. The service plan also needs to identify the exporter, importer, document provider, charge payer and unloading party. We coordinate the work within the accepted scope; statutory decisions remain with customs and the relevant authorities.
| Stage | VelFreight’s agreed work | Customer / responsible-party input | Charges or limits to resolve |
|---|---|---|---|
| Origin release | Coordinate collection, warehouse work and shipping handover. | Supplier release instruction, accurate item/packing records and loading availability. | Collection, manual handling, storage, packing materials and waiting. |
| Export and transport booking | Check document consistency, coordinate export declaration and book the accepted cargo. | Truthful goods description, classification information, value, trade term and required permits or technical records. | Export services, international carriage, measurement adjustments and special-cargo requirements. |
| Import clearance | Coordinate the named destination customs service and information requests. | Eligible importer, required registrations/authorisations and accurate product documents. | Duty/tax payer, brokerage, inspection, storage and costs pending assessment. |
| Final delivery | Arrange release and delivery to the agreed postcode and receiving point. | Address type, appointment, receiving reference, unloading team/equipment and site access. | Remote area, tail-lift or special equipment, unloading, inside delivery, waiting and redelivery if applicable. |
| Receipt and exceptions | Follow delivery status and help organise reference numbers, condition photos and the next action. | Package count, signed receipt, clear exception notes and prompt evidence of damage or shortage. | Extra work, claim-process requirements and agreed payment milestone. |
Battery cargo can be accepted after review of its actual type, rating, packing and required records against the route. Liquids, powders and other special goods are confirmed individually. Prohibited goods and noncompliant special cargo are not accepted. Disclose these characteristics before approving a transport plan; see special-cargo review.
VelFreight provides transparent, itemised quotations with no hidden fees. The agreed quote separates the main services and explains foreseeable additional charges rather than folding unresolved destination costs into an unsupported “all included” promise.
| Decision | Record before the goods move |
|---|---|
| Included work | Collection, warehouse/packing operations, export services, main carriage, destination handling, import coordination and final delivery, with any excluded stage identified. |
| Known extras and open items | Applicable remote-area, oversize/overweight, special-packing, inspection, port/terminal, storage, waiting and redelivery triggers; identify the payer and any estimate awaiting confirmation. |
| Changes to the approved shipment | A revised address, cargo characteristic, measurement, deadline or service scope is assessed for cost and timing; retain the explanation and updated instructions. |
| VIP payment after signed receipt | Approved VIP customers may apply, subject to credit review, an agreed credit limit, contract and confirmed payment terms. Eligibility, payment due date and handling of third-party charges are agreed in advance. |
Send your origin and destination, goods description, package count, weight/volume, timing, trade term and any special characteristics through our email or WhatsApp contact channels. A shipment brief helps prepare the enquiry; it is not a booking or an acceptance confirmation.
From a single sample to a full container, find a way forward that fits your business.
