Contact VelFreight.
Plan your shipment from China.
Email or WhatsApp our Business Department with your route, goods and delivery priorities. We receive enquiries 24/7 and confirm the transport options, scope and charges for your shipment.
A clear route to our
Business Department.
Use the channel that suits you. Our operating reference time is China Standard Time (UTC+8); shipment appointments and service response timing are confirmed for the job.
| Item | Details |
|---|---|
| Operating company | Hangzhou VelFreight International Logistics Co., Ltd. |
| Brand / established | VelFreight · Established in 2020 |
| Office address | No. 82 Yueda Alley, Changhe Street, Binjiang District, Hangzhou 310056, Zhejiang, China |
| Enquiry reception | Email and WhatsApp enquiries are received 24/7. China Standard Time (UTC+8). |
| Pickup coverage | All cities in China. Key pickup cities include Hangzhou, Shanghai, Ningbo, Shenzhen and Guangzhou. |
| Customer team | Business Department · Shipment coordination and follow-up |
| Website | www.velfreight.com |
A clearer brief.
Better decisions.
Not sure which service to choose? Start with the origin, destination, packed dimensions and weight. A clear brief is the first step towards a useful quote.
Use email or WhatsApp to send your enquiry to VelFreight. The optional tool on this page only prepares a local shipment brief; it does not send an enquiry. Download or copy the result, then share it through your chosen contact channel.
Calculate mixed cartons and CBM ↗
Estimate dimensional weight
Enter the outer dimensions of one packed carton in centimetres. This is an illustrative calculation; the actual divisor, rounding and billing rules depend on the selected service.
Send the details that
make a quotation useful.
Small-shipment enquiries start from 0.5 kg. Larger, heavy and oversize loads are reviewed against the route, handling and carrier requirements.
| Please provide | What to include | Why it matters |
|---|---|---|
| Origin and destination | Supplier and recipient city, country, full address and postal code; identify multiple suppliers. | Sets the pickup, main-carriage and final-delivery scope. |
| Goods and quantities | Specific product name, material or purpose, pieces, gross weight and outer packed dimensions. | Supports cargo acceptance, dimensional weight, loading and cost assessment. |
| Timing | Cargo-ready date, required arrival date, receiving hours and any booking deadline. | Allows a realistic comparison of service options and handovers. |
| Trade and clearance details | Trade term, invoice, packing list, values, HS information, importer and applicable product documents. | Clarifies customs coordination and responsibility for duties, taxes and fees. |
| Special cargo and packing | Batteries, liquids, powders, fragile parts, non-stackability, heavy pieces or unusual shapes; add photos and relevant technical documents. | Allows a shipment-specific review before acceptance or collection. |
| Additional services | Collection, consolidation, storage, labels, palletising, crates, moisture protection, truck delivery and unloading needs. | Ensures the quotation covers the actual work rather than the main freight leg alone. |
| VIP credit request, if relevant | Tell us if you wish to apply for payment after delivery receipt. | Eligibility, credit limit, period and payment conditions require credit approval and written agreement. |
We itemise the agreed charges and identify potential extras before booking. A quotation, cargo acceptance and any VIP payment arrangement take effect only on the confirmed shipment-specific terms.